This can come across as fiction when addressed in a Cameroonian environment. But this is a fact: Alain Noël Olivier Mekulu Mvondo Akame, Managing Director of the Caisse Nationale de Prévoyance Sociale (CNPS) makes his personal telephone number available to the public. A rare feat in Cameroon. And indeed, most of the senior personalities are almost all inaccessible. For an ordinary citizen, exchanging with an MD or some senior personality is exceptional. You have to go through an official service, negotiate an appointment, fill out a meeting request, before eventually meeting a top leader.
The information is also posted at the entrance of the headquarters of this public administration service, in Yaoundé. Interviewed on this new type of management, Mr Mekulu Mvondo replies: “CNPS is a glasshouse. We have nothing to hide. The MD is at the service of the population and not the contrary. If a contributor has a preoccupation with regards to a case in our services, or a difficulty in a professional capacity, he can text me and it will be my duty to reply”.